FREQUENTLY ASKED QUESTIONS
Here are some answers to FAQs we receive to help you along your way.
I’m new to this. Where do I start?
Great question! The best way to start is to have a look at our Build Process web page. Once you’re acquainted with those, peruse this handy dandy FAQ for answers to some of your burning questions. Should you have more questions or want to speak with us directly, by all means, send us an email at email@example.com.
Do you sell vans or do I have to purchase my own van?
Sometimes we have fully built out vans for sale. Click here to see our current inventory. If you wish to have a van built out by us, you will be responsible for sourcing and financing your own van. We also have a recommended dealer partner we can share upon request.
How do I get my van to you?
There are a few good ways to get your van to us:
1) Ship the van through a 3rd party company, which may cost between $1-2k depending on where the van is being shipped from.
2) You can work with a local new or used dealer in the Denver Metro area and have them deliver your van directly to us.
3) If you source your van in another state, you can choose to fly out, pick it up, and then drive the van to us here in Littleton, CO.
What kinds of vehicles do you build out?
What 4x4 vans are available? Do I need one?
Today, there are only a couple of good options for true 4x4 cargo vans:
1) Mercedes Sprinter 4x4 - the most popular of these...and also the most expensive and hard to get.
2) AWD Ford Transit only 2020 models or newer offer the AWD upgrade.
3) Quigley, an aftermarket 4x4 company, will convert just about any cargo van to a true 4x4 version.
Now, whether you really need a 4x4 is perhaps a better question. If you live in an area where you regularly utilize 4x4 or AWD just to get around, then a 4x4 or AWD van is probably worth it.
However, if you think you need 4x4 because you’re going to be doing a lot of camping or driving to ski resorts, you might instead consider a Ram ProMaster conversion, which is the only cargo van that comes with standard front-wheel-drive, which puts all of the weight directly over the front wheels, giving you way more traction than other 2WD vans. We have many clients who own Ram ProMasters and regularly take them to the snow and dirt trails (not truly off-roading) without issue.
How much do van build outs cost?
It depends on what you are looking for in your van! We offer The 22B (sleep 2, drive 2 basic) as an affordable van conversion, which starts at $39,000 (not including the van), and is an excellent build. Completely custom designed vans, where the layout and features are totally unique, are typically upwards of $100k. In all cases, we will work with you to stay within budget and get exactly what you want and need. After all, we’re in the business of creating freedom and delight!
How long does the process take?
Most vans take 2-3 months to build out, depending on which layout you choose and if customizations are involved.
Do you offer financing or payment plans?
We partner with Hearth to offer financing to our customers.
What are the payment terms?
To secure a spot on our build calendar, we require a non-refundable $2,000 deposit, which will go towards the cost of your build. Once your spot comes up in the queue is when the parts deposit is due. The remaining amount will then be due once the build is completed. For full payment schedule please reach out to our sales team at firstname.lastname@example.org.
Can you install extra windows and seats?
Yes! In fact, in most cases, it’s better to bring us a bare metal cargo van that we can design with you to fit your specific needs. This includes installing swivel seats, benches, and extra windows.
Do you install solar?
Yes! All of the vans we build include separate batteries and electric systems designed specifically for the living space. Most of these also include solar in different configurations. That said not everyone needs solar as the batteries we install are charged while driving. In many cases, our batteries will last 2-3 days (of regular use) without needing a charge.
How do you keep vans warm or cold?
All of our vans are outfitted with insulation and roof fans designed specifically for #vanlife. For those cold nights, we also offer heaters which connect to your van’s gas or diesel tank. One gallon of fuel = 12 hours of runtime on full blast and create a super cozy space. For super hot environments, we can also install separate air conditioning systems on the roof.
What makes your vans special?
Though there are plenty of good van builders out there, what we specialize in building user friendly camper vans that are easy to maintain. We’re also known for building beautiful, warm, cozy, functional, organic-looking vans. To do this we use lots of wood for details, including wood wall panels and ceilings. Our van conversions are super durable and will stand the test of time...and your adventures.
What we have to offer that's a step ahead of other van companies is a CEO who's lived and experienced van life firsthand, and has managed short-term camper van rentals for years. If there's anyone who knows the ins and outs of a functional, high quality, cozy camper van - it's her.